Terms and conditions of use

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Terms and conditions of use

 

Purpose and scope of the application

The present General Conditions of Contract and Use, apply to visitors to the www.siriusrobotics.com website and any commercial transactions carried out on it.
Navigation on the website, as well as the purchase of any product on the website www.siriusrobotics.com, implies the acceptance of these General Conditions of Contract and Use by the User and the Client.
Sirius Robotics reserves no right to change these conditions of use and contracting without prior notice, with all changes posted on the website www.siriusrobotics.com.
Content information
The www.siriusrobotics.com website is intended for private use only. Reproduction, transfer, distribution or storage of the contents of the www.siriusrobotics.com website without prior written permission is prohibited for purposes other than strictly personal use.
Sirius Robotics reserves no right to modify at any time the information and commercial offer presented on: products, prices, promotions, commercial conditions and services.
It is strictly prohibited to insert links from our website, for commercial or other purposes, without prior authorization from Sirius Robotics. Likewise, the use of the www.siriusrobotics.com domain for abusive purposes and without prior authorization, may be subject to appeal by competent legal means by Sirius Robotics.
We make every effort to ensure that the information presented is free of typographical errors and whenever these occur, we will proceed with the respective correction as soon as possible. In the event that the information presented does not correspond to the characteristics of the product, the Customer has the right to terminate the purchase and sale contract under the applicable legal terms.
The photographs presented on the website are merely illustrative. We recommend detailed consultation of the product for information about its characteristics.
Product prices and specifications are subject to change without notice.
Despite Sirius Robotics' efforts, some products may be priced incorrectly.
Sirius Robotics' product catalog is independent of physical stores, both in terms of price and quantities in stock. All promotional campaigns have limited and exclusive stock for online marketing. In case of product unavailability and / or out of stock, you will be informed of the partial or total cancellation of your order with the right to a refund of the respective amount paid.
Intellectual and industrial property
All texts, comments, works, illustrations, works and images reproduced or represented on the website www.siriusrobotics.com are strictly reserved under the terms of copyright as well as intellectual property rights, for the whole world. Accordingly and under the terms of the Intellectual Property Code, use for private purposes is authorized only subject to contrary provisions including more restrictive provisions contained in that code. Any reproduction or total or partial representation of the website www.siriusrobotics.com or all or part of the elements included in it is strictly prohibited.
Responsibilities
All products sold at Sirius Robotics are in compliance with Portuguese legislation.
A Sirius Robotics declina qualquer responsabilidade em caso de violação da legislação do país onde a encomenda é entregue. Compete ao Cliente verificar junto das autoridades locais as condições de importação ou de utilização dos produtos que pretenda encomendar.
Sirius Robotics declines any responsibility in case of violation of the legislation of the country where the order is delivered. The Customer is responsible for checking with the local authorities the conditions for importing or using the products he intends to order.

Obligations of Customers and Users

The Customer and the User must comply with these general conditions and respect them. They undertake in particular to fulfill the following obligations:
1 It is forbidden to introduce, store or disseminate defamatory, obscene, insulting, xenophobic and / or any other content that violates the general principles of law and public order through the website;
2 Save, and do not disclose, your password to enter the site in order to prevent third parties from accessing your account at www.siriusrobotics.com;
3 Do not use false identities;
4 Providing personal data and correct addresses so that Sirius Robotics can properly process orders;
The Customer is responsible for the accuracy of the data communicated to Sirius Robotics and undertakes to immediately insert any changes to their Sirius Robotics Online Account.
Sirius Robotics declines any responsibility for any delay or impossibility of processing the order, namely in the act of delivery, due to error or insufficiency of the data communicated by the Customer.
The use of these sites is subject to the conditions of use predefined by Sirius Robotics, as its sole and exclusive holder.
It is thus expressly forbidden to its users to transmit messages or information that is injurious, misleading, defamatory, obscene or that violates, in any way, the right to privacy or the intellectual or industrial property of third parties, as well as the availability of any information that may be harmful to third parties or the website owner.
Sirius Robotics reserves the right to delete the user's account that materializes any of these situations.

Privacy Policy and Personal Data Protection

In compliance with the General Regulation on the Protection of Personal Data - Regulation no. 2016/679 of the European Parliament and of the Council, of 27 April 2016, we inform that the treatment of personal data collected on the websites www.siriusrobotics.com is the responsibility da Searchprof, Lda., with an office at Edifício Ninho de Empresas, Estrada da Penha District: Faro County: Faro Parish: Faro (Sé e São Pedro) 8005 131 Faro with Corporate Identification Number 508989736.
The data collected on this website are intended for the purposes of managing customer contacts and billing, including order processing and communication with Customers, processing requests for information and any complaints and also for statistical analysis. Your personal data may also be processed for direct marketing purposes.
Sirius Robotics will not market or share its customer database with third parties. Sirius Robotics guarantees the confidentiality of all data provided by its customers.
Despite the fact that Sirius Robotics proceeds with the collection and processing of data in a safe way and that prevents its loss or manipulation, using the most improved techniques for this purpose.
All Customers have the right to access, rectify, cancel and oppose their data. If you wish, at any time, to stop being part of the Sirius Robotics database, you can exercise this right through the following means: Email: info@siriusrobotics.com.

Object

The present general conditions of sale aim to provide and define all the necessary information to the user on the ordering, sale, payment and delivery modalities of the purchases made on the website www.siriusrobotics.com.
These conditions regulate all the steps necessary to place the order and guarantee the follow-up of this order between the Contracting Parties.
Sales are the responsibility of Searchprof, Lda., With an office at Edifício Ninho de Empresas, Estrada da Penha District: Faro County: Faro Parish: Faro (Sé e São Pedro) 8005 131 Faro, with the identification number of Legal Person 508989736.

Prices

Prices must be understood in Euros, with taxes and fees included, taking into account the VAT in force at the time of payment of the order.

Guarantees

1 Any order can be returned under the terms of article 6 of Decree-Law no. 143/2001, of 26 April, To do this, the User must return his order within a maximum period of 14 days from the date of receipt, by contacting the Our Customer Service:
Phone +351 289147818
E-mail: info@siriusrobotics.com
2 Sirius Robotics does not accept any return sent with postage to be paid at destination or counter refund, committing itself to reimburse the User within a maximum period of 30 days after receiving the return by check or bank transfer to an account to be indicated.
3 Returned products must be in a condition of sale, that is, in the same condition in which they arrived in the hands of the User, without any anomaly.
If the value resulting from the exchange of products for an order is less than the initial value of the same, or in case of return, the User may choose one of the following ways of refunding the excess amount paid: Shopping voucher (valid for use in future in-store purchases at www.siriusrobotics.com or b Refund by bank transfer to account to be indicated.
a Shopping voucher (valid for use in future in-store purchases at www.siriusrobotics.com or
b Refund by bank transfer to account to be indicated.
5 Items sent for free, in the form of gifts or bonuses, will not be refunded.

Cancellation and return

The cancellation or return process is handled on a case by case basis by Sirius Robotics. The order must arrive in writing to the email address info@siriusrobotics.com, within 14 days after ordering, with the instructions for canceling or returning the goods answered and defined by Sirius Robotics, by the same means of communication.
Whenever possible, the return must be made using the same payment method, but if this is not possible, the user must present proof of payment and account or card ownership, in order to make the return by Bank Transfer.

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